356 bat Privacy Policy — your data is completely safe with us

1Introduction

Welcome to 356 bat. We believe your privacy is more than a legal obligation — it is our ethical responsibility to every user on our platform. This Privacy Policy clearly explains what information we collect, why we collect it, and how your data is kept safe.

This Privacy Policy applies whenever you use the 356 bat website, mobile app, or any of our services. Continued use of our services constitutes your acceptance of this policy.

2What Information We Collect

356 bat only collects information that is strictly necessary to provide our services. We do not collect excessive or irrelevant data.

Information Collected at Registration

• Full Name & Date of Birth
• Email Address & Mobile Number
• Home Address
• Preferred Language & Country

Information Collected During KYC Verification

• National ID (NID) or Passport Copy
• Recent Utility Bill or Bank Statement
• Proof of payment method (bKash, Nagad, etc.)

Automatically Collected Information

• IP Address & Device Type
• Browser Type & Operating System
• Pages visited on the site and time spent on each
• Transaction History & Gaming Activity

3How Your Information Is Used

356 bat uses your information only for the purposes listed below — for nothing else.

• Account Management: To create, verify, and manage your account.
• Transaction Processing: To process deposits and withdrawals securely.
• Customer Support: To resolve your issues and answer your questions.
• Security: To prevent fraud, money laundering, and unauthorized access.
• Legal Compliance: To meet the requirements of regulatory authorities.
• Service Improvement: To conduct analytics that help us improve your experience.
• Relevant Notifications: To keep you informed about promotions and offers (you can opt out at any time).

4When Your Data Is Shared

356 bat never sells your data to third parties for commercial purposes. However, data may be shared in the following limited circumstances:

Service Provider Partners

Limited data may be shared with payment gateways, game software providers, and IT service providers — solely to deliver our services. Strict confidentiality agreements are maintained with all such partners.

Legal Obligations

Information may be disclosed as required by law in response to court orders, requests from government regulatory bodies, or AML investigations.

Business Changes

In the event of a company merger or acquisition, data may be transferred; however, the new owner will be bound to uphold the same privacy standards.

5Data Protection Measures

To keep your data secure, 356 bat has implemented industry-standard technical and organizational safeguards.

• SSL 256-bit Encryption: All data transmissions are fully encrypted.
• Firewall Protection: Advanced firewall systems to block unauthorized access.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Regular Audits: Regular audits conducted by third-party security experts.
• Staff Training: Only staff trained in data protection are permitted to access your information.
• Data Minimization: Only the minimum necessary data is collected and retained.

6Cookie Policy

Cookies are small text files stored in your browser. 356 bat uses cookies to enhance your experience.

Types of Cookies We Use

• Essential Cookies: Essential for the website to function properly. Disabling these cookies will prevent you from using the site.
• Functional Cookies: To remember your preferences and settings (such as language and login details).
• Analytics Cookies: To understand which parts of the site are used most — helping us improve the overall experience.
• Security Cookies: To prevent fraud and cyberattacks.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of some services.

7How Long Your Data Is Retained

356 bat retains your information only for as long as necessary.

Once the retention period expires, data is securely deleted or anonymised.

8Your Data Rights

Under international data protection laws, you have the following rights.

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: You may request that the processing of certain data be restricted.
• Right to Portability: You can export your data in a portable format.
• Right to Object: You may object to your data being used for marketing purposes.

To exercise these rights support@356bat.app. We will respond within 30 days.

9Information on Minors

356 bat strictly does not provide services to anyone under the age of 18. We do not knowingly collect or retain any personal information from minors.

If we are notified that a minor's data exists in our system, we will immediately close that account and delete all associated information.

10Privacy Policy Changes

This Privacy Policy may be updated from time to time due to changes in technology, law, or our services.

• You will be notified in advance of any significant changes via email or an on-site notice.
• Continued use of the platform after any changes constitutes your acceptance of the updated policy.
• The date of the most recent update will always be displayed at the top of the page.

11Contact

For any questions, requests, or complaints regarding this Privacy Policy, please get in touch with us:

• Email: support@356bat.app
• Response Time: Within 30 business days
• Language: Support is available in both Bengali and English